Support » Plugin: BackUpWordPress » Possible server fault?

  • Resolved ironfish2

    (@ironfish2)


    Hi, I have been getting server faults on my WP installation.
    If I look at the history of the faults, there is a large amount happening on Sundays.
    I have BackUpWordPress setup to do a weekly backup every sunday.
    So I am wondering if BackUpWordPress is causing the faults.
    I do not mean to say that BackUpWordPress is causing the faults, but I am wondering if you have seen this issue before. It would help me determine the cause of the faults.
    Thanks ahead of time.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author katmoody

    (@katmoody)

    I’m not sure I understand what you mean when you say “faults” – are you seeing specific errors come up? Can you give me more details?

    Thanks!
    Kat

    Hi Kat,

    Thanks for responding even though I was not clear about the issue.

    I can understand that you don’t understand my issue because I did not understand the issue either at the time I posted it.

    Since posting I have found out a lot more:

    1) There are NO server faults – sorry I put it that way, at the time I did not know how to describe it better.

    2) Now what I know/can tell you is this:

    – I am on shared hosting

    – Under CPanel > “CPU and Concurrent Connection Usage” I am seeing the following warning:

    Your site has been limited within the past 24 hours

    Looking into the details of why my site was limited, it turns out the database access/database IO limit was reached.

    And this limit was reached last Sunday at around 3 am, and I am sure you already likely can see how this is related to the plugin – I have a default weekly backup set on Sundays at 3 am…

    If I reach an I/O limit the backup will still run but the overall performance would be decreased until the backup is complete and resources are back to normal/stable.

    I also tried another backup plugin and it produces the same warning.

    So I imagine this will occur with any plugin that is taking a backup of the database.

    Because the backup process will continue, this warning is no big woop.

    However, if there is any thing I can do, to do something like slow down the plugin, to lower the rate at which it accesses the database, please let me know…..

    Thanks

    Plugin Author katmoody

    (@katmoody)

    There are a few things you can do, as this is a common issue for folks on some shared hosting. Have a look at this article from our Knowledge Base, which goes into a few different options available to help you offset that. Some hosts will allow you to upgrade the number of I/o processes, so you can also check on that.

    Here’s the post I was talking about above: https://bwp.hmn.md/knowledge-base/splitting-backup-workload-using-excludes-functionality/

    Let me know if that helps and I’ll go ahead and mark this as resolved for now, okay?

    Kat

    A belated thanks 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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