Title: possible isp site hacking issue?
Last modified: April 24, 2020

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# possible isp site hacking issue?

 *  Resolved [Abdelhadi](https://wordpress.org/support/users/mackb/)
 * (@mackb)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/possible-isp-site-hacking-issue/)
 * Hi there,
    first of all thanks for this Awesome security plugin, i think my issue
   is solved but i looked for clarification to this issue and can’t seem find a 
   good answer; So after i installed this plugin i realized there were 2 IP addresses
   logged in into my site under my single user name at same time. i changed my login
   username/password and still every time i login there 2 IP addressees logged in
   and if i force one to log out it will log me out too! then i looked up the IP
   addresses and both turnout to be from my ISP company; does that mean my ISP or
   somebody was using my login username/ISP IP address to access my site at “same
   time” i log in to my site, or is it some weird plugin/virus issue??
 * now after i switched to a new ISP i no longer have the problem.. only one IP 
   address is logged under my username;

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/possible-isp-site-hacking-issue/#post-12728372)
 * Hi,
 * Are you talking about your ISP “Internet Service Provider” or your website host?
 * Thank you
 *  Thread Starter [Abdelhadi](https://wordpress.org/support/users/mackb/)
 * (@mackb)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/possible-isp-site-hacking-issue/#post-12730066)
 * Hi mbrsolution,
 * yes i’m talking about Internet Service Provider, both IP addresses belong to 
   my Internet Service Provider.
    the plugin file scan also detected file changes
   at my host side, and i run file integrity check/repair at my host cPanel and 
   it said it repaired the files but the plugin’s file scan still report files change
   at my host side. not sure what to do at this point.
 * thanks for your response.
 *  Thread Starter [Abdelhadi](https://wordpress.org/support/users/mackb/)
 * (@mackb)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/possible-isp-site-hacking-issue/#post-12731766)
 * update!
    Okay, the problem is back! i was fine for couple days after i switched
   to new isp, and now i have 3 IP addresses logged in under my username: one is
   my public IP, the other is also from my new ISP and the other one from my website
   hosting company; what is this? is it a plugin issue or is it a common issue with
   WordPress/bluehost?
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/possible-isp-site-hacking-issue/#post-12731805)
 * Hi,
 * Try the following. Go to **WP Security -> Settings -> Advanced Settings** and
   try different options from the dropdown menu.
 * Let me know if this helps you.
 * Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘possible isp site hacking issue?’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/possible-isp-site-hacking-issue/#post-12731805)
 * Status: resolved