Support » Plugin: Better Notifications for WP » Possible? Get e-mail AS COMMENTOR when comment is awaiting moderation

  • Resolved The_elephant

    (@the_elephant)


    Hi,

    From site-owner point of view:

    I’m have a site where you don’t need to log-in to WordPress to be able to comment.
    however as site-owner i want to check those comments, so hey go directly into ‘Your comment is awaiting moderation’.
    A commentor must fill in NAME / E-MAIL / COMMENT.

    Now as site owner i do get an e-mail to approve or disapprove the comment.
    But as a customer/commentor it would be nice to receive an e-mail also (something like: Thanks for you comment, it is held for moderation and our team will check it and approve or decline)

    I’m using Better Notifications for WordPress to test, but it seems to be missing there. As the customer/commentor does provide his/here e-mail this shouldn’t be that difficult or am i missing something on my end?

    Hope to here from you to point me in a direction to solve this.

    The elephant

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @the_elephant,
    Thanks for your message.

    The comment notifiations were recently overhauled with exactly this kind of comment moderation workflow in mind.
    It’s worth looking at which notification you want to use here: https://betternotificationsforwp.com/documentation/notifications/types-of-notification/

    …and who it sends to when the ‘Send this notification to the Author’ checkbox is ticked as per this page: https://betternotificationsforwp.com/documentation/notifications/adding-a-new-notification/

    The ‘Post – Comment Approved’ notification is the one I think you’re looking for though.

    Hope this helps.

    Hi, thanks for the reply.

    The one I am looking for is the e-mail which the commentor gets directly after he submitted a commend. (Not the e-mail after an ADMIN approved the comment)

    The elephant

    @voltronik

    Hi, thanks for the reply.

    The one I am looking for is the e-mail which the commentor gets directly after he submitted a commend. (Not the e-mail after an ADMIN approved the comment)

    The elephant

    Plugin Author bnfw

    (@voltronik)

    Hi @the_elephant,
    Ah, I see.

    Currently, this isn’t possible.
    You can use the ‘New Comment Awaiting Moderation’ notification (which is the closest to what you’re looking for) but this can’t be configured to send to a non-WordPress user at this time and ticking the ‘Send this notification to the Author’ will make it send to the post author and not the comment author.
    At present, a commenter will only receive a notification after this comment has been approved.

Viewing 4 replies - 1 through 4 (of 4 total)
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