Support » Plugin: Photo Gallery by Supsystic » Position Settings Do not Work

  • Resolved egulsoylu

    (@egulsoylu)


    Hello,

    I really like this plug-in. I am using it in a couple of websites. But recently image positions got messed up. I cannot save the positions of images that I arranged manually. When I change the position of an image from the admin page, it says “Position updated successfully!” but can’t save it. So I lose all the changes even without applying.

    How can we solve that problem?

    Thanks!

    • This topic was modified 6 years, 6 months ago by egulsoylu.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @egulsoylu

    Thank you for contacting us.

    I tried to reproduce your issue on the testing servers and didn’t have any luck.
    So most likely there is a conflict with your other plugin or your theme.
    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error.
    Also, try to switch temporarily to a standard WordPress theme.

    If it doesn’t help – contact us through our internal support.
    We will help you to solve the problem.

    Best regards.

    Thread Starter egulsoylu

    (@egulsoylu)

    Hello,

    Thank you for your advice. One of the plugins caused the problem as you predicted. Deactivating that plugins, sorting the pictures and then activating the plugins solved my problem.

    Thanks!

    Plugin Author supsystic

    (@supsysticcom)

    Hi, @egulsoylu
    We are glad we were able to help you!
    If you have any other questions or suggestions for improving our plugin, please, let us know.

    Best regards.

    omnighuix

    (@omnighuix)

    can you tell whats the plugins?

    Plugin Author supsystic

    (@supsysticcom)

    Hi @omnighuix

    Unfortunately I don’t understand, what do you mean by “whats the plugins?”
    If you have any suggestion for Photo Gallery by Supsystic plugin – let us now through the contact form
    And we’ll try to release your features 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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