Portfolio Images not loading until page is reloaded.

iosonogregorio
(@iosonogregorio)

5 years, 8 months ago
Hello,

I have an issue with the plugin,
both here: https://www.gustaw.net.pl/publikacje/ and here: https://www.gustaw.net.pl/wypowiedzi/ the portfolio images rarely loads (you need to reload page once or more in order to have all of them loaded). At the first try you often end up wit only one or two loaded, rest of them left blank.

Could you please tell me, what is the reason of this bug and how to fix it?

Kind regards
- This topic was modified 5 years, 8 months ago by iosonogregorio.
- This topic was modified 5 years, 8 months ago by iosonogregorio.
The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Nikita
(@nko)

5 years, 8 months ago

Hi.

One of your plugins or custom JS code hides img tag. Try to disable plugins one by one and check if the problem remains.

Regards, nK.

Thread Starter iosonogregorio
(@iosonogregorio)

5 years, 8 months ago

Hi nK,

thank you for your message. I’ve disabled all of the plugins, but visual portfolio (it was the only left active). Unfortunately, the problem persists even when the other plugins are disabled.

Kind regards

Plugin Author Nikita
(@nko)

5 years, 8 months ago

Hi.

I still see changed styles on the img tag. Our plugin doesn’t change it, this is on your side.

Please, make sure you disabled all plugins and cleared cache.

p.s. maybe theme scripts changed image tag visibility, you can also try to use another theme for a testing purpose.

Regards, nK.
Thread Starter iosonogregorio
(@iosonogregorio)

5 years, 8 months ago
Hi nK,

thank you for the screenshot. Unfortunately after disabling all of the plugins and clearing cach the problem still persists. So it is not a plugin related issue.
However switching this theme to Twenty Seventeen for a testing purpose (with all of the plugins enabled) resolves the issue. So definitely, the problem is theme related.

The theme uses an awful Chery Framework 3.x and it has its own portfolio tab.

Full image

The support team of the template at Template Monster says that they are not supporting 3rd party plugins. It is a vicious circle.

Any ideas how I should proceed to diagnose the problem?

Regards,
Grzegorz
- This reply was modified 5 years, 8 months ago by iosonogregorio.
Plugin Author Nikita
(@nko)

5 years, 8 months ago

You can only fix this by customizing theme code or writing an extra script, that will show the image after the theme script hides it. Unfortunately, I can’t help you with it.

Viewing 5 replies - 1 through 5 (of 5 total)

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