Title: Popups gone
Last modified: December 15, 2022

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# Popups gone

 *  Resolved [prokops](https://wordpress.org/support/users/prokops/)
 * (@prokops)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/popups-gone/)
 * Hi there! In an recent auto update, the popup builder updated to v. 4.1.14.
 * Now all my popups are gone :O The popup list is empty.
 * I have reinstated a backup with plugin version 2.6.7.5. Now my popups are present
   once again.
 * How do I migrate to the new version without losing my popups?

Viewing 1 replies (of 1 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/popups-gone/#post-16295967)
 * Dear [@prokops](https://wordpress.org/support/users/prokops/),
   We are sorry to
   hear that you were facing issues.The thing is that the version 2.6.7.5 is way
   too old and since then the plugin has been updated multiple times. So, this might
   be the case.We would advise you to try to export your popups, update the plugin
   and then import the popups.Here is a complete article on [How to Import/Export Popups](https://help.popup-builder.com/en/article/how-to-importexport-popups-1jynqgu/).

Viewing 1 replies (of 1 total)

The topic ‘Popups gone’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/popups-gone/#post-16295967)
 * Status: resolved