Popups are not working when Execute merged javascript files asynchronously on.

  • Resolved zainvirgo

    (@zainvirgo)


    3 years, 4 months ago

    Hello,

    I am using multiple popups on website. And also using swift performance cache plugin. This plugin has option Execute merged javascript files asynchronously when this option switched on popups stop working.
    But switching off this option reduce the website performance drastically and scores very bad.
    I contacted swift plugin author he just advised to switch off the Async Execute. But this is not the solution.
    Is there any option to work popups with this JS async execute?

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Bel

    (@belimperial)

    3 years, 4 months ago

    Hi @zainvirgo

    Thank you for reaching out!

    I’m sorry to hear you’re having this trouble on your site. I tested swift performance and enabled the merged javascript files, but the popup works on my end. Could you please exclude /wp-content/uploads/pum/pum-site-scripts.js under the optimization tab of swift performance?

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
    If you still need help please message us directly at https://wppopupmaker.com/support/.

    Thread Starter zainvirgo

    (@zainvirgo)

    3 years, 4 months ago

    Hello Bel,

    It didn’t help.
    Popups are working when enabled the merged javascript files but they are not working when Async Execute option is enabled. Both are two different things i guess.
    I checked in the console. Got jQuery is not defined error in pum-site-scripts.js.

    Maria T

    (@mariatogonon)

    3 years, 4 months ago

    We are sorry to hear that, @zainvirgo.

    I now encourage you checking this guide if it gives you anything useful to go on: Checking JavaScript Errors

    If that helps, then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

    Otherwise, for us to assist you further with this, you will need to escalate it directly to our HelpScout support desk. Check out this link: https://wppopupmaker.com/support/ Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Popups are not working when Execute merged javascript files asynchronously on.’ is closed to new replies.