Support » Plugin: Popups - WordPress Popup » popup with gravity form freezing upon submission in IE

  • marinite

    (@marinite)


    I’m using a Gravity Form inside my popup. It works great in every browser except IE. I’ve only tested IE 11. When the form is submitted, the loading icon freezes and keeps circling endlessly. The form is actually submitted, but the user wouldn’t know that. I have Ajax set to “true” on the Gravity Form shortcode and in the Popups 1.7.1.1 settings, I have Ajax mode checked. Is there anything else I need to do?

    Any help is appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Damian

    (@timersys)

    Have you tried removing ajax mode from popup settings? That form on regular page works?

    Regards

    Thanks for your quick response. Yes, I tried it both ways. The form does work on a regular page without the popup integration. Any other ideas?

    Plugin Author Damian

    (@timersys)

    Not really, and I’m afraid I don’t have a windows machine close for testing that right now.
    Try testing on a different machine with IE 11 to be sure that is not that browser where you tested the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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