• Resolved manu9912

    (@manu9912)


    Hello, good day, today I update the plugin to the latest version and testing the subscription popup throws the error of an unexpected error occurred when pressing the button, which in the previous version did not happen, change to the previous version, 3.68. 4 and the popup already works fine.

    Thank you so much.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Sygnoos

    (@sygnoos)

    Hello @manu9912,
    Thank you for reporting the issue.

    May I ask you to try to update the plugin to the latest version 3.68.5.1 (we have published it a few minutes ago)?

    Please let us know if it fixed the problem.

    Thanks!

    I did an update a few minutes ago of PopUp Builder and it completely messed up my website. I can’t seem to revert it.

    http://www.DriverTraining.MX

    The following message appears when trying to access the website:
    Fatal error: Can’t use method return value in write context in /home2/drivertraining11/public_html/wp-content/plugins/popup-builder/com/classes/popups/SGPopup.php on line 160

    Please help!!!! Urgent!!!

    • This reply was modified 4 months, 2 weeks ago by wfarrer.
    Plugin Author Sygnoos

    (@sygnoos)

    Hey @wfarrer,
    Please try to deactivate the plugin via FTP and then please try to re-activate it again. We are looking into this but seems it is specefic case.

    Plugin Support Sygnoos Support

    (@sygnoossupport)

    Dear @manu9912 ,

    How are you today?
    Just wondering whether you saw our previous message?
    Have you updated the plugin?
    Did that help?

    Plugin Support Sygnoos Support

    (@sygnoossupport)

    Dear @wfarrer ,

    How are you today?
    Just wondering whether you saw our previous message?
    Have you tried the given solution?
    Did that help?

    Hello, good morning, sorry for the delay, if you just update to version 3.68.5.2 and it works perfect …

    Thank you so much.

    Plugin Support Sygnoos Support

    (@sygnoossupport)

    Dear @manu9912 ,

    No worries about the late response!
    You are most welcome.
    Thanks for letting us know.
    In case you will face any issue, please, don’t hesitate to open a new support thread, because we are marking this one as resolved.

    Plugin Support Sygnoos Support

    (@sygnoossupport)

    Dear @wfarrer ,

    We haven’t heard back from you for 3 days.
    We’re marking this thread as resolved.
    Please, submit a new support thread if you need more help

Viewing 8 replies - 1 through 8 (of 8 total)
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