Dear @perfect10design ,
Thanks for getting in touch.
May we ask you to update the plugin to the latest 3.73 version and if the issue still persists, enable the Debug mode, so we can check?
Follow the steps below to achieve this.
1. Go to Popup Builder settings.
2. Check the “Enable DEBUG MODE”.
3. Click “Save Changes”.
https://prnt.sc/v0kw8q
P.S. Make sure to have the Popup Builder plugin latest version activated so you can have the Debug Mode feature available.
Hi,
The plugin is on version 3.73 and still triggering on page load. I have enable the Debug mode, so you can check.
thanks.
Dear @perfect10design ,
Thanks for enabling the debug log.
So, we have checked the settings of the popups and ensure, that some of the popups( 5910, 5923, 9765) have on load event.
Please, make sure that you have set the right, on click events for all the popups.
Just for your update, I have been running your popup builder for over 2 years on this site and most of these popups were implamented well over 3 months ago working perfectly. When i did the plugin update that is when all went wrong.
Oringinally your plugin event handler dropdown would be a blank first option where as now you made it an “onload” event. So all 90 popups of my clients are no longer triggering by “class” but “onload”. I will now have to adjust it to the new update handler called “set by CSS class”.
Please adjust this for the next upgrade as I am sure there will be more people bringing this to your attention.
Thanks for pointing out where the adjustment needs to be done. I will now go through each one and update accordingly.
