Title: Popup size issue
Last modified: April 18, 2020

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# Popup size issue

 *  Resolved [dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * (@dimitarivanov)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/)
 * I created an opt-in via on autoresponder (SendinBlue) and then I put the iframe
   code in an HTML popup. The problem is that the height and width are messed up
   and not the whole popup is shown:
 * [https://drive.google.com/open?id=1UYMJ50Xd5QYvdeQhLKoekitF7wA_q5QP](https://drive.google.com/open?id=1UYMJ50Xd5QYvdeQhLKoekitF7wA_q5QP)
 * I can change the width and the height of the iframe code but not sure exactly
   what size to use in order to show the whole popup on both mobile and desktop.
 * If you can give me some tips it would be awesome!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpopup-size-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 14 replies - 1 through 14 (of 14 total)

 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12700584)
 * Hi [@dimitarivanov](https://wordpress.org/support/users/dimitarivanov/),
 * Thank you for contacting us.
    Can you please share the iframe with us so that
   we can check?
 *  Thread Starter [dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * (@dimitarivanov)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12700726)
 * That’s the iframe:
 * <iframe style=”display: block; margin-left: auto; margin-right: auto; max-width:
   100%;” src=”[https://d266e158.sibforms.com/serve/MUIEAM4xBI3cX3CzkJsTmiqNIhciaciJyQUH-JD7xopsGDB2UVyfG3KE8cxzoq4xry4RkeVVmXnsjoFyYG6fOrkGIeGB2KPlow9yIuPd_yXTs6qjSvi4QxR_AYMJMVnO3zEXITAbZ1XT6ZKB5s-LhLJjwj4T9xM9q8Jk3uA2VTvcSmfH2yuUe_6VwxOT9r8QgvTSHmiLC594Quk2&#8243](https://d266e158.sibforms.com/serve/MUIEAM4xBI3cX3CzkJsTmiqNIhciaciJyQUH-JD7xopsGDB2UVyfG3KE8cxzoq4xry4RkeVVmXnsjoFyYG6fOrkGIeGB2KPlow9yIuPd_yXTs6qjSvi4QxR_AYMJMVnO3zEXITAbZ1XT6ZKB5s-LhLJjwj4T9xM9q8Jk3uA2VTvcSmfH2yuUe_6VwxOT9r8QgvTSHmiLC594Quk2&#8243);
   width=”521″ height=”541″ frameborder=”0″ scrolling=”auto” allowfullscreen=”allowfullscreen”
   ></iframe>
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12701325)
 * Thank you.
    Can you please add this one in the popup?
 * <iframe style=”display: block; margin-left: auto; margin-right: auto; max-width:
   100%;” src=”[https://d266e158.sibforms.com/serve/MUIEAM4xBI3cX3CzkJsTmiqNIhciaciJyQUH-JD7xopsGDB2UVyfG3KE8cxzoq4xry4RkeVVmXnsjoFyYG6fOrkGIeGB2KPlow9yIuPd_yXTs6qjSvi4QxR_AYMJMVnO3zEXITAbZ1XT6ZKB5s-LhLJjwj4T9xM9q8Jk3uA2VTvcSmfH2yuUe_6VwxOT9r8QgvTSHmiLC594Quk2&#8243](https://d266e158.sibforms.com/serve/MUIEAM4xBI3cX3CzkJsTmiqNIhciaciJyQUH-JD7xopsGDB2UVyfG3KE8cxzoq4xry4RkeVVmXnsjoFyYG6fOrkGIeGB2KPlow9yIuPd_yXTs6qjSvi4QxR_AYMJMVnO3zEXITAbZ1XT6ZKB5s-LhLJjwj4T9xM9q8Jk3uA2VTvcSmfH2yuUe_6VwxOT9r8QgvTSHmiLC594Quk2&#8243);
   width=”521px” height=”630px” frameborder=”0″ scrolling=”auto” allowfullscreen
   =”allowfullscreen”></iframe>
 *  Thread Starter [dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * (@dimitarivanov)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12701607)
 * Nice, thanks!
 * One more question: is there any way to remove the fields around the popup and
   to show only the content in the red square?
 * Here’s a screenshot:
 * [https://drive.google.com/open?id=1v6TO_Z8Dmcv5J3xnzOEsJxOO4Tl_fD2q](https://drive.google.com/open?id=1v6TO_Z8Dmcv5J3xnzOEsJxOO4Tl_fD2q)
 *  Thread Starter [dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * (@dimitarivanov)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12703181)
 * Also on mobile, you still need to scroll to view the whole popup. Should I increase
   the height more>
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12706547)
 * Hey [@dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * Thank you for your reply.
    Please try to enable the popup as we couldn’t see 
   the popup added on the website. As for the second question, you can change the
   sizing, however, depending on the device screen dimensions, your popup might 
   be scrollable if the screen is small.
 *  Thread Starter [dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * (@dimitarivanov)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12707038)
 * I disabled it because right now it’s too big and covers the whole content on 
   mobile. But when I make it smaller (decreasing the height in the iframe) it looks
   like this: [https://drive.google.com/open?id=1UYMJ50Xd5QYvdeQhLKoekitF7wA_q5QP](https://drive.google.com/open?id=1UYMJ50Xd5QYvdeQhLKoekitF7wA_q5QP)(
   the first image I sent you).
 * I want it to be smaller so it isn’t too big for mobile but when the height is
   less than 620 px it looks like on the screenshot
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12712861)
 * Hi [@dimitarivanov](https://wordpress.org/support/users/dimitarivanov/),
 * We have checked again the sizing and tried to play with the widht apparently 
   the main problem here is coming from the content not the actual size of the popup.
   
   Once we had to change the font in the paragraph and deleted the margins in the
   text, the popup looked like this: [https://prnt.sc/s3w841](https://prnt.sc/s3w841)
 * We can create a CSS code for you, and make it more user friendly so that the 
   sizing will the one you desire. In case you don’t wish us to do that, you will
   need to change the widht as long as you receive the correct sizing you need.
 * Let us know what you think.
    -  This reply was modified 6 years, 1 month ago by [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/).
 *  Thread Starter [dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * (@dimitarivanov)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12715063)
 * Thanks but I think I’ve found a solution. I created a new form, just a field 
   for the email, and a button and placed the iframe code in the popup. And now 
   it’s much better.
 * I have one last question, though. Is there a way to change the color of the border
   of the popup? Now it’s black and I want to make it red: [https://drive.google.com/open?id=1s0TOP0vOVxTgxjNxGy2DLN7Oyb8fAxvP](https://drive.google.com/open?id=1s0TOP0vOVxTgxjNxGy2DLN7Oyb8fAxvP)
 *  Thread Starter [dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * (@dimitarivanov)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12720195)
 * I used that CSS code to change the color of the border and to put some margins
   but it looks like it doesn’t make any difference:
 * .sgpb-content sgpb-content-2739 sgpb-theme-3-content sg-popup-content {
    margin-
   left: 10px; margin-right: 10px; border: 3px red; }
 * Can you please give me some tips on what to change in the code?
 * Thanks
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12724013)
 * Hi [@dimitarivanov](https://wordpress.org/support/users/dimitarivanov/),
 * Thank you for your reply.
    Please try changing the first row with this one: .
   sgpb-content.sgpb-content-2739.sgpb-theme-3-content.sg-popup-content
 * Let us know once you do that.
 *  Thread Starter [dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * (@dimitarivanov)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12726153)
 * I did that but still, there’s no change 🙁
    -  This reply was modified 6 years, 1 month ago by [dimitarivanov](https://wordpress.org/support/users/dimitarivanov/).
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12756530)
 * Hi [@dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * We are sorry for the late reply.
    Unfortunately, we have tried and couldn’t change
   the content of the iframe. If you can have access to the form of the iframe let
   us know so that we can help you.
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12764296)
 * Hey [@dimitarivanov](https://wordpress.org/support/users/dimitarivanov/)
 * We were wondering whether you saw our last message.
    Please let us know if there
   is anything we can help you in a new thread, I will mark this one as resolved.
 * Best,
    Popup Builder Team

Viewing 14 replies - 1 through 14 (of 14 total)

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 * 14 replies
 * 2 participants
 * Last reply from: [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/popup-size-issue/#post-12764296)
 * Status: resolved