Support » Plugin: Popup Builder - Create highly converting, mobile friendly marketing popups. » Popup redirect fails on iPads for logged in users

  • Resolved LPP_DEV


    When logged in users click on the popup which is set to redirect them to a logged-in-only page it logs them out and sends them to the login page instead.

    ### Start System Info ###

    — Site Info

    Site URL:
    Home URL:
    Multisite: No

    — Hosting Provider

    Host: DBH: localhost, SRV:

    — User Browser

    Platform: Windows
    Browser Name: Google Chrome
    Browser Version: 80.0.3987.149
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36

    — WordPress Configuration

    Version: 5.3.2
    Language: en_US
    Permalink Structure: /%postname%/
    Active Theme: Twenty Seventeen Child Theme 1.0.0
    Show On Front: page
    Page On Front: Home (#36)
    Page For Posts: Blog (#39)
    Table Prefix: Prefix: vyc_ Length: 4 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 128M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, tribe-ea-success, tribe-ea-failed, tribe-ea-schedule, tribe-ea-pending, tribe-ea-draft, tribe-ignored

    — Popup Builder License Data

    — All created Popups

    Id: 1232
    Title: COVID-19
    Type: html
    Status: Enabled

    — WordPress Active Plugins

    Akismet Anti-Spam: 4.1.4
    All-in-One WP Migration: 7.18
    All-in-One WP Migration Unlimited Extension: 2.37
    BSK PDF Manager Pro: 2.5
    CC Child Pages: 1.37
    Classic Editor: 1.5
    Constant Contact Forms for WordPress: 1.8.1
    Easy Code Manager: 9.4
    Easy Code Manager PLUS: 9.4
    Email Users: 4.8.8
    Embed Plus for YouTube – Gallery, Channel, Playlist, Live Stream: 13.2.1
    Event Tickets: 4.11.5
    FV Player:
    Google Analytics: 2.2.5
    menu shortcode: 1.0
    PDF Embedder Premium: 4.4.1
    Popup Builder: 3.65
    Posts in Page: 1.4.4
    Print, PDF & Email by PrintFriendly: 3.14.7
    Responsive Lightbox & Gallery: 2.2.2
    SG Optimizer: 5.4.5
    Simple History: 2.33.2
    The Events Calendar:
    The Events Calendar PRO: 5.0.2
    TinyMCE Advanced: 5.3.0
    Ultimate Member: 2.1.4
    user login count: 3.2.3
    User Login History: 1.7.3
    Username Changer: 3.2.1
    WPForms PayPal Standard: 1.3.3
    WPForms Stripe: 2.3.3

    — WordPress Inactive Plugins

    — Webserver Configuration

    PHP Version: 7.3.15
    MySQL Version: 5.6.40
    Webserver Info: Apache

    — PHP Configuration

    Memory Limit: 768M
    Upload Max Size: 128M
    Post Max Size: 128M
    Upload Max Filesize: 128M
    Time Limit: 120
    Max Input Vars: 3000
    Display Errors: On (1)

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Disabled
    Browser Name:
    Browser Version:
    User Agent:

    ### End System Info ###

    The page I need help with: [log in to see the link]

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Viewing 6 replies - 1 through 6 (of 6 total)
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