Title: Popup overlay
Last modified: August 31, 2016

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# Popup overlay

 *  Resolved [SparkCreative](https://wordpress.org/support/users/sparkcreative/)
 * (@sparkcreative)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/popup-overlay/)
 * I’m having trouble getting the overlay to work properly – it’s covering the popup
   as well as the background. Any ideas?
 * [https://wordpress.org/plugins/popup-builder/](https://wordpress.org/plugins/popup-builder/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Sygnoos](https://wordpress.org/support/users/sygnoos/)
 * (@sygnoos)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/popup-overlay/#post-7201844)
 * Dear [@sparkcreative](https://wordpress.org/support/users/sparkcreative/),
    Thank
   you for contacting us. Could you please give your site URL with a popup inside
   so we can check what causes that issue?
 * Best Regards,
    Sygnoos Team.
 *  Thread Starter [SparkCreative](https://wordpress.org/support/users/sparkcreative/)
 * (@sparkcreative)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/popup-overlay/#post-7201997)
 * No problems, its: [http://visage80sbar.co.uk](http://visage80sbar.co.uk)
 * I’ve turned off the overlay for the moment, let me know if you need it back on
   again.
 *  [Sygnoos](https://wordpress.org/support/users/sygnoos/)
 * (@sygnoos)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/popup-overlay/#post-7202004)
 * Dear user,
    Could you please contact us at [wp-popup@sygnoos.com](https://wordpress.org/support/topic/popup-overlay/wp-popup@sygnoos.com?output_format=md)
   so we can assist you directly?
 * Best Regards,
    Sygnoos Team.
 *  [adminda](https://wordpress.org/support/users/adminda/)
 * (@adminda)
 * [10 years ago](https://wordpress.org/support/topic/popup-overlay/#post-7202036)
 * Sygnoos – Has this been fixed?
    It would be great to post the solution here please
   so others can benefit. Thanks!
 *  Plugin Contributor [Popup Builder Team](https://wordpress.org/support/users/popup-by-sygnoos/)
 * (@popup-by-sygnoos)
 * [10 years ago](https://wordpress.org/support/topic/popup-overlay/#post-7202037)
 * Dear [@adminda](https://wordpress.org/support/users/adminda/),
 * The problem of the previous user was with his site and it was a specific case.
   
   So, the solution can’t be the same for everyone. Please, contact us or give us
   the URL of your site and we’ll solve the problem you got.
 * Best regards,
    Sygnoos Team.
 *  [adminda](https://wordpress.org/support/users/adminda/)
 * (@adminda)
 * [10 years ago](https://wordpress.org/support/topic/popup-overlay/#post-7202038)
 * OK thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Popup overlay’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/)

## Tags

 * [background](https://wordpress.org/support/topic-tag/background/)
 * [top](https://wordpress.org/support/topic-tag/top/)

 * 6 replies
 * 4 participants
 * Last reply from: [adminda](https://wordpress.org/support/users/adminda/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/popup-overlay/#post-7202038)
 * Status: resolved