Support » Plugin: WP Popups - WordPress Popup builder » Popup on iPhones

  • Resolved muvonigid

    (@muvonigid)


    The Popup is not fixed on iPhones – you can just scroll the content and the popup out of viewport.

    How to fix?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter muvonigid

    (@muvonigid)

    Got it fixed:
    Triggers were “Show after 10 seconds” AND “when user scrolls down 60%”.

    When entering the site and just wait for 10 seconds, the popup shows.
    If the user scrolls down afterwards, the popup is hidden and shown again when reaching 60% of the site.

    It seems as if the two triggers don’t work well together.

    Plugin Author Damian

    (@timersys)

    Hi @muvonigid ,
    Your intention was to use one trigger OR the other?

    Thread Starter muvonigid

    (@muvonigid)

    Hi Damian,
    actually we wanted to use both:
    10 seconds OR 60% scrolled down.

    The thing is, if a user opens the site, stays on top (is not scrolling) the Popup is displayed after 10 seconds. If the user scrolls (with the popup still open) the popup gets hidden and activated again after 60% scrolled down.

    This may be an edge case but we expected it to use on or the other trigger. (Whichever may occur first).

    Thanks anyway!

    Plugin Author Damian

    (@timersys)

    I checked in the code and I see what you mean and I think we can fix that for the next version.

    Plugin Author Damian

    (@timersys)

    Hi @muvonigid,
    after checking this again. The issue should be solved when your turn off the auto hide feature of the scroll trigger.

    If the popup shows after 10 seconds it won’t close on scroll

Viewing 5 replies - 1 through 5 (of 5 total)
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