We have found that mobile visitors to our website on iOS 11 are unable to navigate through our pop-up form – the cursor does not appear so you cannot tell which text box is highlighted and you can’t view ticks in boxes – it makes completion of the form very difficult.
If we try on iOS 10 – no problem, this is specific to those using 11.
We have now had to disable the popup on mobile due to the poor user experience – despite it being one of our most successful conversion tools.
Has anyone else experienced problems with this?
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