Support » Plugin: Popup by Supsystic » Popup not working on some pages

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter sitinuriatistudio

    (@sitinuriatistudio)

    Hopefully this helps shed more light on it so I can get it to work

    Thread Starter sitinuriatistudio

    (@sitinuriatistudio)

    JQMIGRATE: Migrate is installed, version 1.4.1
    wp-lists.min.js:1 Uncaught ReferenceError: ajaxurl is not defined
    at wp-lists.min.js:1
    at wp-lists.min.js:1
    frontend.popup.js:1055 Uncaught TypeError: Cannot read property ‘main’ of undefined
    at _ppsPopupBindDelay (frontend.popup.js:1055)
    at HTMLAnchorElement.<anonymous> (frontend.popup.js:92)
    at HTMLAnchorElement.dispatch (jquery.js:3)
    at HTMLAnchorElement.r.handle (jquery.js:3)
    frontend.popup.js:1055 Uncaught TypeError: Cannot read property ‘main’ of undefined
    at _ppsPopupBindDelay (frontend.popup.js:1055)
    at HTMLAnchorElement.<anonymous> (frontend.popup.js:92)
    at HTMLAnchorElement.dispatch (jquery.js:3)
    at HTMLAnchorElement.r.handle (jquery.js:3)
    jquery.js?ver=1.12.4:3 Uncaught TypeError: Cannot read property ‘main’ of undefined
    at _ppsPopupBindDelay (frontend.popup.js:1055)
    at HTMLAnchorElement.<anonymous> (frontend.popup.js:92)
    at HTMLAnchorElement.dispatch (jquery.js?ver=1.12.4:3)
    at HTMLAnchorElement.r.handle (jquery.js?ver=1.12.4:3)

    Thread Starter sitinuriatistudio

    (@sitinuriatistudio)

    Fixed it by cloning the working page, but this really should be fixed.

    Plugin Author supsystic

    (@supsysticcom)

    Hi!
    Please provide link to blog post where we can check the issue with popup. We will help you to solve the problem.

    Thread Starter sitinuriatistudio

    (@sitinuriatistudio)

    Hi,

    I already fixed the problem. It was a live website, so I couldn’t wait for long. However, when I tried to click the button or link, e.g.: https://sitinuriatistudio.com/how-to-make-a-thanks-greeting-card/#ppsShowPopUp_103, it would do nothing, but in the console it threw an error. I fixed it by cloning a page with it working. So for me right now, it’s solved, but you may want to look into the plugin to see why this happened. I’ve added the error codes in my previous posts.

    Thread Starter sitinuriatistudio

    (@sitinuriatistudio)

    https://sitinuriatistudio.com/how-to-paint-a-pomegranate-with-pastel/

    try that. Can’t keep it like that too long, hopefully you can check it out in the next day or so.

    When I clicked on the button I get: https://sitinuriatistudio.com/how-to-paint-a-pomegranate-with-pastel/#ppsShowPopUp_103

    in the address bar and this in the console:
    Uncaught TypeError: Cannot read property ‘main’ of undefined
    at _ppsPopupBindDelay (frontend.popup.js:1055)
    at HTMLAnchorElement.<anonymous> (frontend.popup.js:92)
    at HTMLAnchorElement.dispatch (jquery.js:3)
    at HTMLAnchorElement.r.handle (jquery.js:3)
    _ppsPopupBindDelay @ frontend.popup.js:1055
    (anonymous) @ frontend.popup.js:92
    dispatch @ jquery.js:3
    r.handle @ jquery.js:3

    Plugin Author supsystic

    (@supsysticcom)

    Hi!
    I have forwarded your issue to our developer. Currently he is exploring the problem.
    I will come back to you soon when we will find the reason of the issue.

    Plugin Author supsystic

    (@supsysticcom)

    Hi!
    I’m sorry for the delay.
    In code of this page https://sitinuriatistudio.com/how-to-paint-a-pomegranate-with-pastel/ is loading only one popup with ID 101. And on button click should be shown popup with ID 103, but shortcode of this popup is not loaded in code of this page. Unlike this page – https://sitinuriatistudio.com/how-to-prepare-a-blank-greeting-card-surface/ where are loaded both popups.
    Please contact us through our internal support. We will help you to solve the problem.

    Thread Starter sitinuriatistudio

    (@sitinuriatistudio)

    I checked just now…the pomegranate with pastel is not loading popup w/ id of 101, it’s loading popup 103 also, I checked the link. I will contact you through internal support as well.

Viewing 9 replies - 1 through 9 (of 9 total)
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