Support » Plugin: Popup Maker - Popup Forms, Opt-ins & More » popup maker doesn’t show content

  • Resolved zaesar

    (@zaesar)


    Hi.

    Something is wrong with popup maker.

    I’ve tried everything. I have some pages that I inlclude in a new menu where I can choose as a trigger popmake from Popup Maker and it shows nothing. Just the styles that I’ve customized. I also added the shortcodes of the pages in the popup. And nothing!!

    Just empty!

    Please help…

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hello @zaesar:

    By my count, there are 5 popups activated on your site landing page, and you are using 4 different plugins to render content into the popup containers. Of those 4 plugins, only one, Gravity Forms (GF) is displaying any content close to what you intended. [Even GF is not rendering properly with input field ‘input_11_9’ spilling over to a second container.]

    I’m going to go through your popups one-by-one and characterize what I see happening:

    1) ID: 2224; slug: login-2 — You are attempting to render a form via a shortcode [swpm_profile_form] but the shortcode is not registered with WordPress. Is the plugin controlling that shortcode activated? If it is, and the shortcode is not registering with WP, I suggested you switch over to GF. If you don’t need the popup, delete it.

    2) ID: 2188; slug: preuba — Another shortcode. This time [wp mem_form login]. Shortcode is not registering with WP; only rendering as text.

    3) ID: 1922; slug: postea-un-trabajo — Using GravityForms (id=”gform_11″). I’m not sure why the textarea input value labeled ‘Description and Some Suggestion’ is spilling over into a second form, but it is. You may need to resize the popup container to allow more height. A better suggestion is to edit the form and reduce the amount of content requested.

    4) ID: 1460; slug: organiza-un-viaja — There’s no content passed into the popup container.

    5) ID: 321; slug: register — Content is limited to ” LogIn “, and then there’s markup for a TML login form plugin that is not rendering.

    The simplest thing to do in this instance is to test the compatibility of your plugins and theme again Popup Maker. This is best done in a testing environment (local or staging). If you have neither, I recommend that you activate the site in ‘Maintenance Mode’ if disrupting the front end of the site is a concern to you.

    http://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker

    If you cannot isolate the source of the problem to a plugin or theme, then please submit a support request at http://wppopupmaker.com/support. That will make it easier for me to involve the plugin developer in evaluating your situation.

    • This reply was modified 2 years, 4 months ago by Robert Gadon.
Viewing 1 replies (of 1 total)
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