Support » Plugin: ITRO Popup Plugin » PopUp keep showing on every reload

  • Resolved michael_nsc

    (@michael_nsc)


    I`ve installed ITRO plugin, and its amazing!

    But I want to show my popup only on the first time the visitors load my home page.

    I set the next visualization hours to 168 (the popup should appears once a week), but nothing happens. Every time I reload my homepage, the popup show up.

    How may I fix it?

    http://wordpress.org/extend/plugins/itro-popup/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author ITRO Team

    (@itro)

    Hello,
    please can you post your site url?

    Shure!

    http://gravandoemcasa.com

    Man, I figured out that WP Super Cache is the problem. When I actvate cache, the popup keep showing.

    Then, I deactivate cache and the popup stops. And, if I activate cache again, the popup stop showing forever!

    I dont know how to configure WP Super Cache to handle this problem.

    Plugin Author ITRO Team

    (@itro)

    We have analyzed the problem and seem that WP Super cache cause many problems with cookies. We adivice to deactivate it or try another similar plugin.
    Our plugin set a cookie via JavScript and make a control via $_COOKIE array, a very simple and clean thing.
    We are sorry but we can’t help you.
    Please try to ask for some support to enable cookie, to WP Super Cache author.

    PS:
    We have tried WP SC plugin in a virgin site with all basic settings and WP debbugger print this warning:
    Notice: Undefined variable: cookies in ******\wp-content\plugins\wp-super-cache\wp-cache-phase1.php on line 641

    Plugin Author ITRO Team

    (@itro)

    The only two way (for now) are to set “Cache disabled” in WP Super Cache, or disabling the entire plugin.

    I’m facing a similar problem with “W3 Total Cache”.

    There the popup shows up only on the front page (although I selected “all pages”), but not on other pages (even when you first visit a subpage). It show up every time you visit the front page although I set up next visualization in 24 hours.

    Plugin Author ITRO Team

    (@itro)

    Hello,
    have you tried to disable W3 plugin or to disable chaching? Thank you

    So in the end, this plugin doesn’t work with caching?

    Plugin Author ITRO Team

    (@itro)

    Please try last version and give us a feedback. Maybe we have fixed the problem with caching.

    Hello i need to display pop up two times per visitor is it possible?
    Please help

Viewing 9 replies - 1 through 9 (of 9 total)
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