Title: Popup issues
Last modified: December 9, 2022

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# Popup issues

 *  [mkbarraco](https://wordpress.org/support/users/mkbarraco/)
 * (@mkbarraco)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/popup-issues-5/)
 * Hi there,
 * I have an issue on my website
 * Since I’ve installed Cookie plugin, customers can’t pay easly with Paypal.
 * Sadly, most of the time Customers can’t subscribe a membership. Orders reamins
   on pending status.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpopup-issues-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Salvatore Strano](https://wordpress.org/support/users/salvostrano/)
 * (@salvostrano)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/popup-issues-5/#post-16284150)
 * Hi [@mkbarraco](https://wordpress.org/support/users/mkbarraco/)
    We tried to 
   make a test but i can open the PayPal popup without problem. Could you describe
   us better the issue ?
 *  Thread Starter [mkbarraco](https://wordpress.org/support/users/mkbarraco/)
 * (@mkbarraco)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/popup-issues-5/#post-16286616)
 * Hi Salvatore,
 * the issues seems between Paypal and website, not at the first time.
 * Issue is about some customers, about 30% of users.
 * I cannot understand whats happens: some received a billing agreement issues, 
   another group go forward but they orders still remains on pending status.
 *  Plugin Support [Alberto Martin](https://wordpress.org/support/users/albertomrtn/)
 * (@albertomrtn)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/popup-issues-5/#post-16306888)
 * Hi [@mkbarraco](https://wordpress.org/support/users/mkbarraco/), It is strange
   that the problem occurs with certain users, could you tell us exactly where the
   problem is? Is it the popup that is not working?
 * Also, could you tell us if the problem occurs with certain products or orders?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Popup issues’ is closed to new replies.

 * ![](https://ps.w.org/yith-paypal-express-checkout-for-woocommerce/assets/icon.
   svg?rev=3036866)
 * [YITH PayPal Express Checkout for WooCommerce](https://wordpress.org/plugins/yith-paypal-express-checkout-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/yith-paypal-express-checkout-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-paypal-express-checkout-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-paypal-express-checkout-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-paypal-express-checkout-for-woocommerce/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Alberto Martin](https://wordpress.org/support/users/albertomrtn/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/popup-issues-5/#post-16306888)
 * Status: not resolved