Support » Plugins and Hacks » Facebook Page Promoter Lightbox » Popup is open but empty / blank ¿why?

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  • Plugin Author Arevico

    (@arevico)


    Hi,

    Thank you for opening a topic. Have you currently disabled the plugin? IF so, cna you set the delay high instead (so i can manually invoke it and what the issue is) ?

    I suspect that either the privacy settings of the page (must not contain age or geographical restrictions) or the doctype are the issue.

    To fix the doctype replace
    <!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd”>

    with
    <!DOCTYPE html>

    in the header.php file of your theme.

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