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Facebook Page Promoter Lightbox
Popup is open but empty / blank ¿why? (2 posts)

  1. razasdeperros
    Member
    Posted 2 years ago #

    Hi to all :)

    I install the plugin and put the correct Facebook ID.
    You can see the plugin runing in hotelesbaratos.com , the problem is the popup, its empty, no see Facebook like botom or others... only in blank.

    Whats is the problem? Can you help me please?

    https://wordpress.org/plugins/facebook-page-promoter-lightbox/

  2. Arevico
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    Thank you for opening a topic. Have you currently disabled the plugin? IF so, cna you set the delay high instead (so i can manually invoke it and what the issue is) ?

    I suspect that either the privacy settings of the page (must not contain age or geographical restrictions) or the doctype are the issue.

    To fix the doctype replace
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

    with
    <!DOCTYPE html>

    in the header.php file of your theme.

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