Popup generates large top distance

  • Resolved Saskia

    (@jyria)


    7 years, 8 months ago

    Hi there!

    I believe this issue is connected to these two events:

    1. when on mobile and trying to edit / insert text /interact with an input field of a form (in my case gravity forms) the popup scrols the user to the very top of the popup window. so the input field is out of site. this happens especially on android.

    2. also what happens on mobile, is that some large space (probably the same height as the popup but empty space) is being added to the distance between top browser edge and popup box, after closing the keyboard (when finished typing). Same occurs when opening developer tools in desktop browsers while the tools are attached to the bottom of the browser (not seperate window). The space remains after the dev tools as well as keyboard have been closed.
    On mobile its even a bigger problem, because somehow the user can’t properly scroll the popup – instead of scrolling down / up within popup, I see the background scrolling… thats on mobile..

    really odd.

    Any suggestions? Have you seen this behaviour before?

    https://wordpress.org/plugins/popup-maker/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    7 years, 8 months ago

    @saskia Lund – Does it seem like the popup is repositioning offscreen? Do you have it set to position Center Center or Top Center? If the first then that won’t work with long content. If not then no I have not seen this before.

    It could be due to window resize events firing causing the popups position to reset, I plan to make that off by default and optional in the near future which may help.

    Plugin Author Daniel Iser

    (@danieliser)

    7 years, 7 months ago

    Closing this ticket due to inactivity. If your still having an issue post here and we will continue troubleshooting.

    Please take a moment to rate and review the plugin and or support.

Viewing 2 replies - 1 through 2 (of 2 total)
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