popup executes before Ninja form completed

  • Resolved pgilpat

    (@pgilpat)


    5 years, 8 months ago

    I followed your instructions to add a popup upon completion of a ninja form. However, it launches immediately when the form page is loaded. the trigger is the time/delay Auto Open. the cookie is set for the trigger. It simply obeys the delay rather than the actual ninja form success.

    The page I need help with: [log in to see the link]

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  • Thread Starter pgilpat

    (@pgilpat)

    5 years, 8 months ago

    I’ve set the delay to 300,000 ms (5 minutes), but evidently the trigger is only obeying the time delay and not the form submission.

    Plugin Author Daniel Iser

    (@danieliser)

    5 years, 7 months ago

    @pgilpat – Sorry for the delay.

    Not sure what directions you read, but they shouldn’t say anything about adding a time delay trigger. That is doing exactly what its supposed to.

    You need to add an extra action to your form settings to open a popup and there you can choose which popup.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

Viewing 2 replies - 1 through 2 (of 2 total)
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