Title: Popup doesn't open Last modified: August 30, 2016 --- # Popup doesn't open * Resolved [GetWebCreative](https://wordpress.org/support/users/getwebcreative/) * (@getwebcreative) * [10 years, 8 months ago](https://wordpress.org/support/topic/popup-doesnt-open/) * Hi Daniel, * Site: [http://www.10collective.com.au/clients/](http://www.10collective.com.au/clients/) Problem: Clicking the ‘YEP, SIGN ME UP’ button doesn’t activate the popup as expected. * You need to be logged in to see it so I will send you login details (support @ wppopupmaker.com). * I suspect it’s a js issue but I can’t find it. I’ve tried disabling plugins to no avail. * Hoping you can help! Tracey * [https://wordpress.org/plugins/popup-maker/](https://wordpress.org/plugins/popup-maker/) Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [10 years, 8 months ago](https://wordpress.org/support/topic/popup-doesnt-open/#post-6509742) * [@getwebcreative](https://wordpress.org/support/users/getwebcreative/) – Looks like the Popup Maker JS is not loaded, this is 90% of the time caused by themes that remove jQuery using wp_deregister_script( ‘jquery’ ) * This causes any JS (including ours) to not be loaded since they all require jQuery and WP isn’t loading it. * Your theme is loading it manually at this point likely. * Check your themes functions.php and see if you see something like that there. If so that is bad and needs to be // commented out. Also if you check header. php & footer.php you will likely find several `