Support » Plugin: Popup anything on click » popup closing filling form

  • Resolved ethlinn

    (@ethlinn)


    hi, I made a form using the plugin “calculated field form” and inserted it in a popup made using “popup anything on click”. It popup clicking on the blue buttons that are all over the page.

    When I fill out the form, if I right-click and select the text contained in the form field, the popup closes.

    Can you help me fix the problem?

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @ethlinn

    Do you mean to say that when you click outside the popup, its closing the popup?

    Hi @anoopranawat

    I have made a demo page that you can check here:
    demo

    If you click on the blue button the form popup.

    When you fill the form, if you use the right click to select the 0 default value, the popup close.

    Sorry, my english is not so good to be able to explain better 🙁

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @ethlinn

    Can you please share a screenshot where you are using “right click to select the 0 default value” and that close the popup?

    Is it difficult to show what happens with a screenshots. If you click on the blue button on this page you can check that if you try to select any of the fields of the form, the form closes. Under the button I have placed a screenshot.

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @ethlinn

    Please check this Video

    I have checked everything but i did not face any issue. Can you please create same video from your side and share with me?

    ethlinn

    (@ethlinn)

    Hi,

    thank you so much for your video, you can check mine here. I have the same issue in every pc of the company. Maybe There’s some setting to fix but I really don’t know which one.

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @ethlinn

    Sorry i am not able to see any screenshot/video.

    ethlinn

    (@ethlinn)

    Hi again, please check the video in this page

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @ethlinn

    Sorry but video is 4 sec long and also blank.

    ethlinn

    (@ethlinn)

    please try here

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @ethlinn

    Ok i got it. You are clicking outside the popup and its closing the popup.
    This option is not in the lite version and added in the pro version : “Allow users to close the popup by clicking the overlay or outside the popup.”.

    ethlinn

    (@ethlinn)

    Hi Anoop,

    thank you

    • This reply was modified 6 months ago by ethlinn.
Viewing 12 replies - 1 through 12 (of 12 total)
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