Support » Plugin: Popup Builder - Responsive WordPress Pop up - Subscription & Newsletter » Popup Builder not Working after update WordPress and PHP version to 7.1

  • Resolved Gustavo Sapienza

    (@gustavosapienza)


    Hi,

    I migrated the WordPress to another server to improve the website speed, before the migration the Plugin its running like a charm, but after migrate (I instaled the last wordpress version and upgrated the PHP version to 7.1) and isn’t running.

    Please, could you help me?

    Best Regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sygnoos Support

    (@sygnoossupport)

    Dear @gustavosapienza,

    Could you, please, provide more details about your issue?
    What exactly is not working?

    Sim Architect

    (@thesimarchitect)

    I am having the same problem. On Click Pop Ups stopped working on November 16th without any changes made to my code:

    <a id="link" style="display:none; font-size: 3.2vw;" rel="noreferrer noopener nofollow" target="_blank" onclick="ga('send', 'event', 'External Link', 'Click', 'Decoded Link');" class="sg-confirm-popup-2809">⏩ Click here to continue ⏩</a>

    It’s just doing nothing as if the plugin wasn’t even there.

    Sim Architect

    (@thesimarchitect)

    Found the culprit! I had disabled cron jobs to improve performance but doing that broke this plugin. Once I restored the cron jobs, disabled the plugin, forced a reinstall of it (using rollback plugin), activated the plugin again, it works normally. Yay!

Viewing 3 replies - 1 through 3 (of 3 total)
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