Title: Popup builder empty settings fields
Last modified: June 11, 2020

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# Popup builder empty settings fields

 *  Resolved [jaromt](https://wordpress.org/support/users/jaromt/)
 * (@jaromt)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/popup-builder-empty-settings-fields/)
 * I want to set up popup settings, but there are not any Popup Display Rules or
   Popup Events.
    [Screenshot](https://prnt.sc/sy3irc)
    -  This topic was modified 5 years, 12 months ago by [jaromt](https://wordpress.org/support/users/jaromt/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/popup-builder-empty-settings-fields/#post-12977478)
 * Dear [@jaromt](https://wordpress.org/support/users/jaromt/) ,
 * Thanks for getting in touch with us.
 * Could you provide us with the system info file so we can analyze the issue?
 * You can retrieve it as shown here:
    [https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/](https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/)
 * Please send it via wetransfer.com using the link retrieving option by Live Chat.
   
   Like this: [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv)
 * The Live Chat can be accessed from here: [https://popup-builder.com/](https://popup-builder.com/)
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/popup-builder-empty-settings-fields/#post-12987526)
 * Dear [@jaromt](https://wordpress.org/support/users/jaromt/) ,
 * How are you today?
    Just wondering whether you saw our previous message. Please,
   let us know if you still need help with this issue.
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/popup-builder-empty-settings-fields/#post-12991927)
 * Dear [@jaromt](https://wordpress.org/support/users/jaromt/) ,
 * We haven’t heard back from you for 3 days.
    We’re marking this thread as resolved.
   Please, submit a new support thread if you need more help.
 *  Thread Starter [jaromt](https://wordpress.org/support/users/jaromt/)
 * (@jaromt)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/popup-builder-empty-settings-fields/#post-13003191)
 * Hi,
    I contacted Live Chat at [https://popup-builder.com/](https://popup-builder.com/).
   Problem was with older version of Advanced Custom Fields PRO. I updated it to
   the latest version and problem with popup settings is resolved.
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/popup-builder-empty-settings-fields/#post-13038703)
 * Dear [@jaromt](https://wordpress.org/support/users/jaromt/) ,
 * Thanks for your reply.
 * We are glad the problem was resolved.
 * Should you need any further assistance, just let us know.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Popup builder empty settings fields’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
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 * 5 replies
 * 2 participants
 * Last reply from: [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/popup-builder-empty-settings-fields/#post-13038703)
 * Status: resolved