Title: Popup Blocker
Last modified: February 7, 2020

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# Popup Blocker

 *  Resolved [agerber5mt](https://wordpress.org/support/users/agerber5mt/)
 * (@agerber5mt)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/popup-blocker/)
 * I have this question regarding more than one site. When someone types in the 
   password to download a file (here, the church directory), Firefox blocks the 
   file with a pop up blocker. It is easy enough to turn this off within the browser,
   but I was wondering if Download Manager had any settings that would prevent files
   from triggering the pop up blocker (or any information on why this happens only
   with password protected files)?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpopup-blocker%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Shafaet Alam](https://wordpress.org/support/users/shafayat-alam/)
 * (@shafayat-alam)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/popup-blocker/#post-12412308)
 * May you please give me the exact URL where you are having the issue, so that 
   I can check and suggest a solution. In the mean time, you may try using different
   link template `Default Template ( Extended )` and page template `Extended Template`
   to embed the password option in the page instead of the modal window, which will
   skip the popup block issue.
 *  Thread Starter [agerber5mt](https://wordpress.org/support/users/agerber5mt/)
 * (@agerber5mt)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/popup-blocker/#post-12419494)
 * I was able to change the page template, but the option to change the link template
   is not available.
 * Here are two urls that are giving me the same issue:
 * [https://www.firstarpburlington.org/church-directory/](https://www.firstarpburlington.org/church-directory/)
   
   [https://harrisvilleopc.org/members/church-directory-2/](https://harrisvilleopc.org/members/church-directory-2/)
 * Thank you!
    -  This reply was modified 6 years, 3 months ago by [agerber5mt](https://wordpress.org/support/users/agerber5mt/).
    -  This reply was modified 6 years, 3 months ago by [agerber5mt](https://wordpress.org/support/users/agerber5mt/).
 *  Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/)
 * (@codename065)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/popup-blocker/#post-12420322)
 * Hi,
    You can change link template using shortcode parameter, ex: `[wpdm_package
   id="PID" template="LINK_TEMPLATE_ID"]` Doc: [https://www.wpdownloadmanager.com/doc/short-codes/wpdm_package-single-package-embed-short-code/](https://www.wpdownloadmanager.com/doc/short-codes/wpdm_package-single-package-embed-short-code/)
 *  Thread Starter [agerber5mt](https://wordpress.org/support/users/agerber5mt/)
 * (@agerber5mt)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/popup-blocker/#post-12437397)
 * Thank you for your help! It looks like the issue isn’t with the modal window,
   but with the pdf I’m trying to download. The popup blocker initiates after I 
   type in the password and the password is accepted.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Popup Blocker’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [agerber5mt](https://wordpress.org/support/users/agerber5mt/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/popup-blocker/#post-12437397)
 * Status: resolved