Hello,
Thanks for reaching here…
We have checked your website and we are seeing a mouse wheel error on your console log. and it’s not dependent on our plugin error. so please check this error and solve first this error.
Please refer to the below screenshot.
https://prnt.sc/J_jhzKXiY7AQ
Thanks,
Hello Sir,
Thanks for the response
But there was no error as you mentioned in your screenshot..Please check below screenshot ..actually when i downloaded this plugin it was working good but i think after updating this this error will occur..Kindly do fever me… to solve this error…My website launching is on hold because of this…please Sir
Hello,
Thanks for reaching out Again…
You have added a custom mouse wheel Jquery so first you remove the custom jquery and check.
You refer to the below screenshot.
https://prnt.sc/Hr16tNyr4rPQ
Hello Sir,
Removed that mousewheel script…But still issue occurred on mouse wheel..
Kindly check and Let me know ASAP
Hello,
Thanks for reaching out Again…
Actually, Your website “smooth scroll js” plugin is active, and this plugin targets content <body> part so please this error is not our plugin regarding so you find the “smooth scroll” plugin and check your side.
your website our popup dubbed scroll that your theme CSS conflict issue so please see below screenshot.
https://prnt.sc/kM-yvrCfL1M2
Please add to the below CSS.
.custombox-lock {overflow: hidden !important;}
Thanks,
