Support » Plugin: Popup Anything - A Marketing Popup » Popup Anything Plugin – Need Help

  • Resolved krishnaut

    (@krishnaut)


    Hi Team,

    I have followed the steps provided.
    Also added the wp-polyfills.js code in the directory as suggested.
    However the popup is not working. What dould be missing in this??
    Kindly help.

    regards,
    Krishna

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    Thanks for reaching else.

    we have checked your website then your website not load our plugin public.js so please check the screenshot.

    Please refer to the below screenshot and check.
    https://prnt.sc/12aarlk

    Please check and let me know if you have anything else.

    Thanks,

    Thread Starter krishnaut

    (@krishnaut)

    Which one do you suggest me to select??
    1) Disable
    2) Include

    regards,
    Krishna

    Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    Please set one by one option and check your side.

    Thanks,

    Plugin Contributor Riddhi Shukla

    (@ridhimashukla)

    Hi,

    Thank you for updating us…

    You have to check why any plugin JS or our plugin JS not loading for your website. I had checked your website, i did not get any clue, but without JS load popup will not work.

    Try to switch the theme because any plugin conflicts or caching related error not found in your website. Do you added any other plugins for your website or not?

    Thank You!!

    Thread Starter krishnaut

    (@krishnaut)

    Hi Riddhi,

    It appears that all the Plugin js and CSS files are not loading for the website.
    A custom theme was built.
    Maybe there are some restrictions there.
    Need to check.
    Do you have any idea where to check for those issues i.e. where will the code be that is restricting plugins JS and CSS files from loading?

    regards,
    Krishna

    regards,
    Krishna

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @krishnaut ,

    Please add wp_footer(); function in your footer.php file just before </body> tag.

    Thread Starter krishnaut

    (@krishnaut)

    HI Anoop,
    Thanks for the quick reply.
    I tried it i.e. added wp_footer() in the footer.php file just before </body>

    It didnot work.

    Probably as mentioned before the Plugin JS and CSS files itself are not loading with this new custom developed theme.
    This worked well with other theme i.e. Astra Theme well.
    So where should the code be updated so that all Plugin JS and CSS files are automatically loaded.

    regards,
    Krishna

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @krishnaut

    You are adding with a wrong method : http://prntscr.com/16q81e8

    Please add it with PHP tag ie

    <?php wp_footer(); ?>

    Thread Starter krishnaut

    (@krishnaut)

    When I add the code, the pop-up is not getting activated. However the information related to each person is shown at the bottom of the footer.
    https://prntscr.com/16qpczf

    Now we found another solution i.e. to add code in both header.php and footer.php

    1. Open your theme’s header.php file and add the following immediately before the closing </head> tag: <?php wp_head(); ?>

    2) Open your theme’s footer.php file and add the following immediately before the closing </body> tag: <?php wp_footer(); ?>
    https://smashballoon.com/doc/the-plugins-css-and-javascript-files-arent-being-included-in-my-page/

    This worked for now.

    Thanks for the time.

    Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    If you like our plugin please rate and review here…

    Thanks,

Viewing 10 replies - 1 through 10 (of 10 total)
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