Support » Plugin: Popup Maker - Popup for opt-ins, lead gen, & more » popup animation is on even though off in settings

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  • Plugin Support Bel

    (@belimperial)

    Hi @gemurdesigns

    Thank you for reaching out and we are sorry you are having this trouble with your popup.

    I checked the page where the issue is occurring. Indeed, the popup somehow has an animation. I also noticed that the home page loads with an animation. Upon further investigation, it seems the Preloader Plus plugin causes to animate the popup.

    I used Chrome’s network blocking feature to block running the files of the Preloader Plus plugin and the popup displays without an animation.

    Please see: https://share.getcloudapp.com/v1ujWNEK

    To verify, kindly deactivate the Preloader Plus plugin and test the popup using an incognito window. If it does work, please see the settings of Preloader Plus.

    I hope that helps.

    Let us know if the provided solution works or if you have any questions.

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