Popular Posts Showing Wrong Posts

  • Resolved artandhome

    (@artandhome)


    3 years, 5 months ago

    For the last few weeks, the WordPress Popular Posts has been showing stats for a random collection of articles that are NOT my most popular posts. Although I am only guessing, it seems to be only showing the posts that I have visited and is ignoring the actual traffic to the site.

    I’ve tried various settings, including logging views from Visitors only, Disabling Data Sampling (although it keeps turning itself back on), reducing the sample rate to as low as 1, purging the cache, etc. Nothing seems to help.

    I have about 3,000 visitors a day, so I’m at a total loss at this point about what could be causing it to ignore the vast majority of the traffic to the most popular posts and randomly picking ones that I have looked at or edited recently.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter artandhome

    (@artandhome)

    3 years, 5 months ago

    Here is the debug info, in case it is helpful:

    Plugin Configuration
    Performance Nag: Inactive

    Log Limit: No

    Log Views From: Visitors only

    Data Caching: No

    Data Sampling: Yes, with a rate of 1

    External object cache: No

    WPP_CACHE_VIEWS: No

    System Info
    PHP version: 7.3.12

    PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, pcntl, readline, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dba, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, json, exif, mysqlnd, PDO, apcu, posix, pspell, shmop, SimpleXML, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlwriter, xsl, mcrypt, mysqli, pdo_mysql, pdo_sqlite, wddx, xmlreader, xmlrpc, apc, igbinary, imagick, memcache, yaml, zip, Phar, mysql, Zend OPcache

    Database version: 5.7.26-29-log

    InnoDB availability: DEFAULT

    WordPress version: 5.5.3

    Multisite: No

    Active plugins: 404page – your smart custom 404 error page 11.2.6, Accelerated Mobile Pages 1.0.68.1, Advanced Ads 1.21.1, Astra Pro 2.7.1, Conditional Shipping for WooCommerce 2.1.1, Contact Widgets 1.7.0, Featured Images in RSS for Mailchimp & More 1.5.7, GA Google Analytics 20201120, Jetpack by WordPress.com 9.1, MailChimp Forms by MailMunch 3.1.4, Move to Trash from Admin Bar 1.0.1, Ninja Forms 3.4.32, Redirection 4.9.2, Simple Google reCAPTCHA 3.7, Starter Templates 2.3.8, Ultimate Addons for Gutenberg 1.18.1, WooCommerce 4.7.0, WooCommerce External Product New Tab 1.0.3, WooCommerce PayPal Checkout Gateway 2.1.0, WordPress Popular Posts 5.2.4, WP External Links 2.47, WP Force SSL 1.56, WP Recipe Maker 6.8.0, Yoast SEO 15.3, YOP Poll 6.2.2

    Theme: Astra (2.6.1) by Brainstorm Force

    Plugin Author Hector Cabrera

    (@hcabrera)

    3 years, 5 months ago

    Hi @artandhome,

    Thanks for the debug info.

    I see that you’re using WooCommerce on your website. There seems to be an issue with WC that prevents WordPress Popular Posts from tracking views under certain conditions (see here for more: popular-posts returns error 403 and rest_cookie_invalid_nonce code in json) which would explain the problem you’re having now.

    Plugin Author Hector Cabrera

    (@hcabrera)

    3 years, 5 months ago

    … Disabling Data Sampling (although it keeps turning itself back on) …

    Oh, and about this: chances are your current hosting provider (GoDaddy?) is enabling this feature automatically for you. If so then there’s no way you can set it to Disabled.

    Plugin Author Hector Cabrera

    (@hcabrera)

    2 years, 11 months ago

    Took long enough but today finally the WC team released a new version of the WooCommerce plugin that should fix the issue you were having. Please make sure to update WooCommerce to the latest version and if you’re still having issues afterwards leave a comment below.

Viewing 4 replies - 1 through 4 (of 4 total)
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