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Popular Posts No Longer Working

Viewing 7 replies - 1 through 7 (of 7 total)
  • rockeru

    @rockeru

    I’m having the same problem on both of my sites and it isn’t the first time it happened. http://api.nrelate.com is returning a 500 response code. It’s an issue on their part probably, since the plugin doesn’t report any issues in the WordPress admin pannel, I even hit the reindex and it finished without issues. I hope it gets fixed soon.

    SimonNWalker

    @simonnwalker

    It appears we are also having an issue where the popular posts have stopped appearing in the sidebar.
    Please get this fixed quickly.

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @gabriocco — We see Most Popular up and running on your site and all looks good. Let us know if you need further assistance.

    @rockeru @simonnwalker — Please let us know if you are still experiencing issues.

    Thanks,
    Katrina @ nRelate

    It fixed itself after about a day. I then experienced the same problem a week later that lasted a couple of hours. No issues afterwards up until now.

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @rockeru — Glad to hear that things have been resolved. Do let us know if we can assist further.

    Thanks,
    Katrina @ nRelate

    Popular posts appear – but do not seem to refresh/update even after flushing cache. Please check.

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @p. Chandra — Can you let us know which site you use our plugin on so we can take a look at this for you if it’s still an issue?

    Thanks,
    Katrina @ nRelate

Viewing 7 replies - 1 through 7 (of 7 total)
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