• Resolved detailscloud

    (@detailscloud)


    Hi!

    We have many donation campaigns on the website,
    but there is one donation campaign in the pop-up in a side button, only this campaign is exposed to spam bot donations.

    Donation campaigns run on Givewp plugin

    The page I need help with: [log in to see the link]

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  • Plugin Author Sygnoos

    (@sygnoos)

    Hello @detailscloud,

    I don’t think this is a pop-up related issue, I think it is just a random occasion. In this case, a popup is just a tool that shows some content inside it in your case it’s a form.

    All the checks should be done via the Givewp plugin which form you have embedded inside the popup. I mean the form may contain some captcha that will prevent bots to submit the form.

    Saying that I would like to recommend you contact the developers behind the Givewp and check this particular case with them.

    We are always ready to help you but seems the problem is not related to us.

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