Support » Fixing WordPress » pop up username and password request

  • I try to explain the problem.
    It seems to happen only on my computer Mac High Sierra
    I’m working on a wordpress test website
    http://www.paolofrega.com/test (it’s on Hostbig server)
    I use Firefox 56.0.2 or Safari
    As I connect to this website, Firefox shows this request.

    I’m not using Browser as FTP client. I use Transmit for FTP.
    Firefox requests it several times.
    After a bit of time I lose the server connection. No more web, email, and FTP connection.
    May be the firewall of the server blocks my IP due too many connection requests.
    I have to restart the modem; it generates a new IP and I can browse again.
    Safari doesn’t show the request but after a bit of time I lose the server connection too.
    It happens using a mac new user too.
    It doesn’t happen on another computer and modem (I tryed Windows).
    It happens ONLY on the wordpress site http://www.paolofrega.com/test
    It doesn’t happen on the other websites I have on the same server like http://www.paolofrega.com or http://www.victoriatennistavolo.com
    I also disabled all the plugin without finding any solution.
    Can you help me?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Does it happen on Firefox private window?

    Hi Andrew
    I just tryed. It happens in firefox free window and private window too.
    I see the pop up as I see the website, before logging in and during the loggin.
    It seems to be something in my mac related to that website

    • This reply was modified 9 months, 1 week ago by  argo43.
    Moderator Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Yes it does look like an issue specific to your Mac, as I couldn’t replicate the issue in Firefox 56. and Safari 11. High Sierra.

    Yes, as I supposed

    I’m also trying to change the template and see what happens

    • This reply was modified 9 months, 1 week ago by  argo43.
    • This reply was modified 9 months, 1 week ago by  argo43.
Viewing 5 replies - 1 through 5 (of 5 total)
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