Support » Plugin: Popups - WordPress Popup » Pop-up rule for US only but UK people see pop up

  • Resolved andybritnell

    (@andybritnell)


    Hi There

    I have an issue with the client seeing the pop-up when they are in the UK when I have set the plugin to work only with someone from the US or Canada.

    I can’t emulate what they’re seeing (I’m in the UK too) but the rule seems clear to me. ‘If Country region is equal to us’ then show the popup!

    Why would it come up if someone opens the website from the UK?

    Would appreciate your help working this out.

    Many thanks

    Andy

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Damian

    (@timersys)

    Are you using any page cache? That usually means a caching issue. Try with the plugin in ajax mode

    Hi Damian

    Thanks for such a speedy response – I’ll check the Ajax box and see how it gooes.

    Many thanks and have a great evening.

    ANdy

    Hi Damian

    That’s fixed it – many thanks for your help.

    Best wishes

    Andy

Viewing 3 replies - 1 through 3 (of 3 total)
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