Title: Pop Up Problem Last modified: August 30, 2016 --- # Pop Up Problem * [will48](https://wordpress.org/support/users/will48/) * (@will48) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/) * I’ve noticed that the popup function is not working. Is anyone else experiencing a similar problem? * I’m using the latest version of WordPress and I also have the Responsive Lightbox plugin installed. * Thanks * [https://wordpress.org/plugins/link-library/](https://wordpress.org/plugins/link-library/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899337) * Can you give me the the address of the site where the pop-up is not working correctly? You are most likely having a jQuery conflict on your site. * Thread Starter [will48](https://wordpress.org/support/users/will48/) * (@will48) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899341) * Hi Yannick, * Thanks for your prompt reply. The address is: * [http://www.lancashiresquashandracketball.co.uk/links/](http://www.lancashiresquashandracketball.co.uk/links/) * Any help would be greatly appreciated. * Thanks, * Will * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899346) * From what I can see on your site, the problem is related to another plugin that generates an image slider. To validate if this is the case, you could try to deactivate that plugin temporarily and see if the pop-ups in Link Library appear correctly. * If they do, then you would need to get in touch with the author that plugin to get a correction made on that side. The code seems to indicate that some of the scripts are getting generating when Link Library accesses the following URL, but none of the jQuery code gets loaded: * [http://www.lancashiresquashandracketball.co.uk/?link_library_popup_content=1&linkid=91&settings=1&height=400&width=300&xpath=&random=1451844832843](http://www.lancashiresquashandracketball.co.uk/?link_library_popup_content=1&linkid=91&settings=1&height=400&width=300&xpath=&random=1451844832843) * Yannick * Thread Starter [will48](https://wordpress.org/support/users/will48/) * (@will48) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899352) * Hi Yannick, * I’ve disabled the image slider but unfortunately the pop up box is now picking up other random images from the front page that were not included in the slider, see: [http://www.lancashiresquashandracketball.co.uk/links/](http://www.lancashiresquashandracketball.co.uk/links/) * It certainly is a mystery. * Will * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899354) * Where are these images and text coming from? Front page content? Widgets? * Thread Starter [will48](https://wordpress.org/support/users/will48/) * (@will48) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899355) * Hi Yannick, * The images are coming from the **Black Studio TinyMCE Widget** which itself is inside the **Page Builder by SiteOrigin** plugin. * Will * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899358) * I see. I will dig a bit more this evening and tomorrow and let you know why this is happening. Sorry for the trouble. * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899359) * Are you comfortable to edit one of the plugin files on your site? * I would suggest editing line 154 in link-library.php from: * `add_action( 'template_redirect', array( $this, 'll_template_redirect' ) );` * to: * `add_action( 'template_redirect', array( $this, 'll_template_redirect' ), 1 );` * This would increase the priority of the template_redirect action registered by Link Library to hopefully happen before the other calls that are causing trouble. * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899360) * If that does not work, I have an idea for an alternate implementation that could fix this issue. * Thread Starter [will48](https://wordpress.org/support/users/will48/) * (@will48) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899369) * Hi Yannick, * Many thanks for your responses yesterday. * I edited the link-library.php as suggested but unfortunately it returned the ** 500 – An Error Has Occurred. Please Check Your Scripts** warning. * Your help is much appreciated. * Will * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899394) * I hope you were able to recuperate from that 500 error. * I just published an update for Link Library which I hope will resolve your issue with link popups. Update the plugin and let me know if it does. * Please consider donating to support this plugin’s development. * Thread Starter [will48](https://wordpress.org/support/users/will48/) * (@will48) * [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899483) * Hi Yannick, * Thanks for your reply and the following update. Unfortunately this has only partially solved the problem, ie the light box not longer picks up random images from the front page. But although the lightbox appears to be triggered all I get is a white square with the text link ‘ Click through to visit eg, England Squash and Racketball’. * At this point I’ll just settle for opening a link in another page. * I appreciate your time. * Thanks, * Will Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Pop Up Problem’ is closed to new replies. * ![](https://ps.w.org/link-library/assets/icon-256x256.jpg?rev=971117) * [Link Library](https://wordpress.org/plugins/link-library/) * [Frequently Asked Questions](https://wordpress.org/plugins/link-library/#faq) * [Support Threads](https://wordpress.org/support/plugin/link-library/) * [Active Topics](https://wordpress.org/support/plugin/link-library/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/link-library/unresolved/) * [Reviews](https://wordpress.org/support/plugin/link-library/reviews/) * 12 replies * 2 participants * Last reply from: [will48](https://wordpress.org/support/users/will48/) * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/pop-up-problem-4/#post-6899483) * Status: not resolved