Support » Fixing WordPress » Pop-up Payment Method

  • Hi everyone,

    I’m facing an issue with my website. The payment method should pop-up when you place your order but it appears in a small window at the bottom of the page instead. I work with the Cambodian Gateway ABA Bank but they can’t help me find out this problem, telling me that it doesn’t coming from their system .. So far I’ve tried :

    – Deactivation of all plugins
    – Update for the latest jQuery version

    Here the website : [ redundant link removed ]

    Do you have any idea how I could solve this problem ?

    Thank you very much,

    Ingrid

    • This topic was modified 6 days, 11 hours ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Developing with WordPress topic

    The page I need help with: [log in to see the link]

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  • Moderator bcworkz

    (@bcworkz)

    Have you resolved this? The ABA payment popup appears correctly when I checked.

    N.B: There does not seem to be a way to clear the popup if I decide to use a different payment type.

    For issues with payment gateways, you should seek help through the dedicated support channel of where ever you acquired the gateway.

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