Support » Plugin: Popups for Divi » Pop up not working in Chrome

  • dogfishdesign


    This pop up has been working fine for the last few months and I recently did some updates on plugins/theme files and now the pop up isn’t working on Google Chrome.

    It still works fine on other browsers so not sure what the issue could be (although I haven’t tested them all).

    Please can you help with this?

    The page I need help with: [log in to see the link]

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  • Plugin Author Philipp Stracker


    Hi @dogfishdesign

    Thank you for taking the time to ask for help here 🙂

    I’ve had a look at your webpage in Google Chrome (both on Mac and Win 10)
    The “Register” Popup did work flawlessly in my tests, I could even submit my data via the contact form.

    Is it possible, that the issue is caused by your browser cache? You can quickly find out, by opening your website inside an Incognito window in Google Chrome. It should work there as well.

    Please let me know briefly, if it’s working in Incognito mode / if clearing your browser cache solved the issue.

    Thanks, Philipp 🙂

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