Support » Plugin: Popup Maker - Popup Forms, Opt-ins & More » Pop Up not closing after Submission

  • Resolved earid7

    (@earid7)


    Pop up is not going off after form submission, I have used “Disable automatic re-triggering of popup after non-ajax form submission.” but no luck. It worked at yesterday, but only on my PC, it didn’t work another PC. Now it’s totally not working (not closing)

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Maria Togonon

    (@mariatogonon)

    Hi @earid7 – sorry for the inconvenience this has caused you.

    I viewed your website and I see what you mean.

    May I ask, what other updates have you made prior to this happening?

    In addition, please, could you make sure your Popup Maker plugin is updated to its latest version? As we need to eliminate this as a potential cause of the issue before going any further in our investigation. Also, keeping a plugin up to date is generally a good rule of thumb, as bugfixes along with new features are generally implemented on a regular basis.

    I hope that helps.

    Hi mariatogonon Thanks for the reply, I’, using 1.11.0 . Al updated, I tried deactivating all plugin accept contact form 7, but no luck.

    Did you update to CF7 5.2? I found that it breaks the integration with Popup Maker on most of the sites using both plugins. I rolled back to 5.1.9 of CF7 and it was fine again.

    Hi hmmclark, I did everything, at first I assume it’s an issue with my host (blue host) , Over a week I keep trying & trying (I also tried on siteground host, with new WordPress installation, also tried couple of contact form 7 & pop up maker version), But no luck,

    I moved with Gravity Form. it works as expected now.

    Plugin Author Daniel Iser

    (@danieliser)

    @earid7, @hmmclark – Sorry for the delayed response, there were changes in CF7 5.2 that broke things with our integration. We have since patched for it though so it should work as expected now.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

    It shouldn’t be marked as resolved. Your patch came so late it didn’t help me. We moved to a premium plugin. But thanks for your reply and contribution. glad it will help others. Good Luck.

Viewing 6 replies - 1 through 6 (of 6 total)
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