Support » Plugin: Cookillian » Pop up does not disappears

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author myatu

    (@myatu)

    Hello,

    What is the URL of your website? If you don’t wish to disclose it publicly, you can send it to hello [at] myatus.com, and I will have a look.

    The url is http://www.ibird.es
    Thanks

    Plugin Author myatu

    (@myatu)

    Hi,

    I am uploading version 1.2 right now, which should hopefully address the problem you were experiencing. There were a few fixes that may have been the cause for you, so let me know if the update fixes it for you.

    After upgrading to version 1.2 the cookiebar/pop-up isn’t visible any longer, I did clear all my cookies. I still can’t login on both of my sites (one “regular” WordPress and one WordPress Multisite).

    Plugin Author myatu

    (@myatu)

    Hello,

    I’m showing that cookies aren’t blocked from my location – which means I don’t get to see the warning either. Not sure if that’s how you’ve set it (ie., only for Spanish visitors), or you’re not receiving the correct GeoLocation data.

    In Settings -> Cookies, at the bottom you will find a “Debug” link. Clicking on it will show your current IP address, as well as the location/country that Cookillian found for it – if that is incorrect, you may wish to adjust/change the GeoLocation service chosen (you may want to clear the geolocation cache too then).

    Also, “Undetermined Countries” is probably best to be enabled in this case, if it hasn’t already.

    Hi, I have to tell you that we have updated plugin and we continue with the same problem

    I’m sorry to inform you the pop-up isn’t showing and I’m still not able to login through /wp-admin (cookie-error). I’m using the latest version of the plugin and WordPress 3.7.1

    Plugin Author myatu

    (@myatu)

    @daida:

    The plugin is still not showing that cookies are blocked for my location, which unless the UK has been excluded, indicates that Cookillian is unable to determine my geographic region. Did you follow the instructions described earlier?

    @peterschoep:

    Could you let me know what your website’s URL is (you can e-mail it to hello [at] myatus.com). This sounds like a different problem you are experiencing.

    We are doing some changes in our server, when we finish i will check it and answer you. Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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