pop-up bug

  • Resolved joaodobbin

    (@joaodobbin)


    6 years, 7 months ago

    Hey, I’ve installed the pop on a customer blog: vidademotorista.99taxis.com to show only on mobile devices.

    Published a test, and when I modified it, the settings didn’t had any effect.

    Not only that, but we had to remove it through FTP. I deleted the pop-up, the plug-in and nothing would take it off.

    How can I use the app and not run into this again? Maybe was something i did?

    We didn’t solve it yet, so if you guys have anything to help me on that, please let me know.

    The pop is toggled to only show on mobile devices, with just a simmple text (just for a test)

Viewing 2 replies - 1 through 2 (of 2 total)
  • jdailey

    (@jdailey)

    6 years, 7 months ago

    Sorry to hear you are having a struggle with Hustle. I checked your site and I still see the Hustle code. First, run a conflict test with your theme by switching to a default theme and checking to see if the issue persists. You can also check for a plugin conflict by deactivating your plugins and checking to see if Hustle works without any other plugins active. If we can find the conflict we can look for a solution. We will be waiting for your reply. Thanks you!

    jdailey

    (@jdailey)

    6 years, 6 months ago

    I am going to mark this topic resolved for now. If you would like more help with troubleshooting let us know.

Viewing 2 replies - 1 through 2 (of 2 total)
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