Support » Plugin: Sola Support Tickets » Poorly constructed plugin, upsell is purpose here

  • I understand that you guys want to upsell your premium version.

    But you have stripped the free version so badly that it doesn’t even work.

    I install, test submitting a ticket, and get a page not found error because you have disabled the front end ticket list system for users, but seem to have forgotten to provide an end point for the basic version’s submission system.

    Terrible – uninstalled and rated poorly.

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  • In fact, given it has 400 installs and 60 reviews which is about 15 times the normal ratio of installs to reviews, and nearly all of them are 5 stars, I have to assume these guys have piped a lot of fake reviews in here to sell their premium version. Stay away.

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