Poor Support. Plugin works most of the time.

  • Colin

    (@colinsafranek)


    10 years, 4 months ago

    The plugin works most of the time. It has a major conflict with a few popular plugins written/maintained by reputable plugin developers (namely Digital Downloads, and Awesome Support), wherein the use of PHP sessions breaks other plugins which also utilize sessions in a similar way. That’s as far as I understand it at least.

    Refer to this thread to understand more.

    I submitted multiple support requests via the wordpress plugin support forum, as well as directly on this plugin’s GitHub page. It has been over 2 weeks, and I have not heard anything at all from the developer. It has been almost a month with no reply for another related issue.

    I wish they would back up their plugin with better support. I’d be willing to pay for it if it meant stability and reliability.

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