Title: Poor support, good plugin
Last modified: October 29, 2017

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# Poor support, good plugin

 *  [vtad](https://wordpress.org/support/users/vtad/)
 * (@vtad)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/poor-support-good-plugin/)
 * The plugin is nice (4 stars) but the support is awfull.
    Even having a paid addon
   I have problems with the support form, it doesn’t show my addon, so no priority
   support until CF corrects the support form.
 * Update (1 star more): CF corrected the error, my addon appears again!
    -  This topic was modified 8 years, 6 months ago by [vtad](https://wordpress.org/support/users/vtad/).

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [christiechirinos](https://wordpress.org/support/users/christiechirinos/)
 * (@christiechirinos)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/poor-support-good-plugin/#post-9630031)
 * Hi vtad,
 * My apologies for the hassle. Could you link me to the faulty support request 
   channel so we can fix the issue for others, and get to your support request? 
   We definitely try to provide the best support we possibly can.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Poor support, good plugin’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [christiechirinos](https://wordpress.org/support/users/christiechirinos/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/poor-support-good-plugin/#post-9630031)