Support » Plugin: MailPoet - emails and newsletters in WordPress » A bit of a learning process

  • MailPoet 2 was delightful. MailPoet 3 has lost some functionality, and when I switched over I had to re-create all of my Welcome Emails, which was a pain. However, I will say MailPoet 3 produces responsive emails, which is a HUGE benefit. Recently I went through an issue with MailPoet support. It took 8 days to solve the problem. I got rather frustrated by the end. Eventually, MP figured out what was going on and it turned out to be a rather simple fix–an error I had done on my end–but it had me baffled. I think MailPoet support probably learned something to help others in the future who do the same thing I did. I know I certainly learned something as well. I looked forward to when MailPoet adds back in the feature to have Welcome Emails sent to imported subscribers.

    • This topic was modified 1 year, 11 months ago by lmdbrown.
    • This topic was modified 1 year, 11 months ago by lmdbrown.
    • This topic was modified 1 year, 11 months ago by lmdbrown.
    • This topic was modified 1 year, 11 months ago by lmdbrown.
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  • Plugin Contributor MailPoet

    (@mailpoet)

    Hey Lois, we’re still working on your issue. There seems to be an issue with your specific site which we need to investigate. A little patience required.

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