Support » Plugin: Video Recorder » Poor support and communication

  • I’m using this plugin as part of a course. A new and completely re-written update was pushed out recently without any notice and replaced the older plugin on the site automatically. We are still figuring out how this happened. I’m using the pro version – there was no email or support by the developers that this update was happening and how we could have smooth transition!

    It’s a decent video capture plug-in and the new record button for WP is quite nice. But I hope they communicate and support the plug-in better.

Viewing 1 replies (of 1 total)
  • Plugin Author Ryan Parent

    (@vidrack)

    We’re very sorry for the inconvenience. We have been working hard to launch our WebRTC recorder. Please give us another shot!

    You can reach me at info@vidrack.com anytime.

    Thanks for your patience!

    Ryan

Viewing 1 replies (of 1 total)
  • The topic ‘Poor support and communication’ is closed to new replies.