Title: poor support
Last modified: September 3, 2016

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# poor support

 *  [zubo2](https://wordpress.org/support/users/zubo2/)
 * (@zubo2)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/poor-support-25/)
 * posted this in support section… and two other posts… one of which i worked out
   for myself.. no help from request for help…
 * my remaining problems that author is ignoring isI am still trying to understand
   why the shortcodes do not work but I managed to add the widget onto the sidebar…
   ive done an import and the side bar displays some of my earlier posts…
 * if i add further posts to g+ it does not display any of them…
 * why not?????
 * and is anyone checking this support forum … i need a reply please to shortcodes….

Viewing 1 replies (of 1 total)

 *  [David](https://wordpress.org/support/users/ugotsta/)
 * (@ugotsta)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/poor-support-25/#post-7934424)
 * Hi [@zubo2](https://wordpress.org/support/users/zubo2/),
 * Thanks for using the plugin, though I’m so sorry you had trouble with it. 🙁 
   I see you got the first issue sorted out and I’ve just replied on your other 
   one about the shortcode.
 * I do apologize for the delay with all this. We actually had a massive influx 
   of support queries through our premium service and we need to focus on that first
   since that’s what funds our efforts here.
 * I’ve responded to your shortcode issue now though, if you could have a look there,
   we’ll do our best to help sort that one out.
 * Looking forward to getting that fully resolved for you asap!

Viewing 1 replies (of 1 total)

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 * Last reply from: [David](https://wordpress.org/support/users/ugotsta/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/poor-support-25/#post-7934424)