Title: changed my review
Last modified: December 4, 2025

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# changed my review

 *  [skiboards](https://wordpress.org/support/users/skiboards/)
 * (@skiboards)
 * [7 months, 3 weeks ago](https://wordpress.org/support/topic/poor-support-191/)
 * Have error codes during my busy time and all I get is AI on the phone who can’t
   help. Have to email them and still waiting. I have been using this plugin for
   years and support has gone way downhill. However, they did email, then called
   and did zoom meeting to fix the issues. Happy with support at this point
    -  This topic was modified 7 months, 3 weeks ago by [skiboards](https://wordpress.org/support/users/skiboards/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [MyWorks](https://wordpress.org/support/users/myworksdesign/)
 * (@myworksdesign)
 * [3 months, 4 weeks ago](https://wordpress.org/support/topic/poor-support-191/#post-18863837)
 * Thank you for your feedback and for sticking with us over the years.
 * We’re sorry the initial support experience didn’t meet the standard you’re used
   to, and we’re glad our team was able to get on a call and get everything resolved
   for you.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [MyWorks](https://wordpress.org/support/users/myworksdesign/)
 * Last activity: [3 months, 4 weeks ago](https://wordpress.org/support/topic/poor-support-191/#post-18863837)