The support team is very arrogant and always tells you a generic answer. "Hire a developer" For even simple customization, they won't help. Not to mention their add-ons are expensive. Why should I pay to add an upload feature when other plugins include this for free? The developers need to step off their high horse. Deactivated and deleted plugin. Will now be using Cognito Forms due to the many great features and wonderful support. I wouldn't have a problem paying if the support was better. Not paying for your arrogance developers.